From principal company to market, and back again.

How it works

1. Review stock and demandCurrent stock is compared with recent distributor orders and seasonal movement.
2. Prepare the requirementProduct-wise quantities are worked out for each principal company.
3. Place the orderThe purchase order is placed with the company and the expected supply date is noted.
4. Follow up supplyDispatch from the company is followed up until the consignment reaches Hisar.
5. Receive and verifyGoods are checked against the company invoice before being taken into stock.

What it ensures

• Stock arrives before the market runs short
• Ordering follows real demand, not guesswork
• Season and scheme periods are prepared for
• Differences in supply are raised with the company promptly

How it works

1. Record every movementInward, outward and return entries are recorded product-wise.
2. Watch fast and slow moversFast-moving products are kept in depth; slow-moving stock is identified early.
3. Maintain working stock levelsEach product line has a level below which replenishment is triggered.
4. Rotate stockOlder stock is dispatched first so goods do not age in the godown.
5. Verify physicallyPhysical stock is counted periodically and reconciled with records.

What it ensures

• High availability of regularly ordered products
• Fewer stock-outs during peak demand
• Less ageing and dead stock
• Up-to-date stock, with current ranges and new launches on hand
• Records that match what is physically on the floor

How it works

1. Unload and inspectIncoming cartons are counted and checked for visible transit damage.
2. Store by company and categoryEach principal company's products are kept in their own marked area.
3. Handle with careFragile items such as lighting and appliances are stacked within safe limits.
4. Keep damaged and return stock apartSuch stock is held separately so it does not mix with saleable goods.
5. Pick for dispatchBilled orders are picked, checked and staged for loading.

What it ensures

• Products are found and picked quickly
• Less handling damage
• Saleable and non-saleable stock stay separate
• The right product and quantity leave the godown

How it works

1. Receive the orderOrders are taken through the order portal, by phone or by message.
2. Confirm availabilityStock is checked and any shortfall is communicated at once.
3. Apply rates and schemesCurrent prices and applicable schemes are applied to the order.
4. Generate the invoiceA GST invoice is raised and shared with the distributor.
5. Release for dispatchThe billed order is handed to the godown for picking.

What it ensures

• Orders are billed promptly after they are received
• Correct rates, schemes and taxes on every invoice
• Distributors know at once what is and is not available
• A clear record for accounts and reconciliation

How it works

1. Group orders by marketBilled orders for the same town or route are consolidated.
2. Assign the channelBulk loads go on our own fleet; small, urgent parcels are booked with a national carrier such as Safexpress, DTDC, Blue Dart, Delhivery, Ekart or Gati.
3. Load and documentGoods are loaded against the invoice with the required transport documents.
4. Inform the distributorThe distributor is told what has been dispatched and when to expect it.
5. Confirm deliveryReceipt is confirmed and any shortage or damage is noted for action.

What it ensures

• Distant markets served in about a day where feasible
• Fewer part-loads and repeat trips
• Urgent small parcels dispatched at once through national carriers
• Distributors can plan around a known arrival
• Transit issues are identified and closed quickly

How it works

1. Stay in regular contactDistributors are contacted routinely for orders and stock position.
2. Share product and price updatesNew launches, price changes and schemes are communicated in time.
3. Support replenishmentDistributors are reminded of products running low in their market.
4. Resolve complaints earlyDelivery, billing or product complaints are taken up the day they are raised and followed to closure.
5. Work with company teamsWe coordinate with the principal company's sales staff in each territory.

What it ensures

• Continuous product availability in the market
• Distributors get a prompt answer
• Long-standing, stable trade relationships
• Company, stockist and distributor stay aligned

How it works

1. Receive the requestThe distributor reports the replacement or return requirement.
2. Check against company policyThe claim is checked against the principal company's replacement terms.
3. Collect the goodsItems are brought back to Hisar, usually with a returning delivery.
4. Issue replacement or creditThe distributor receives replacement stock or a credit, as applicable.
5. Settle with the companyReturned goods are accounted for and the claim is settled with the company.

What it ensures

• Replacements are not left pending at the distributor
• Return stock is tracked separately from saleable stock
• Claims with the company are properly documented
• Customer confidence in the brand is protected

How it works

1. Communicate the schemeScheme details and validity are shared with distributors when announced.
2. Track eligibilityPurchases under each scheme are recorded distributor-wise.
3. Pass on the benefitEligible benefits are passed on through billing or credit notes.
4. Claim from the companyScheme claims are compiled and submitted to the principal company.
5. Close the schemeOnce the period ends, the scheme is reconciled and closed with the company.

What it ensures

• Distributors receive the scheme benefits due to them
• Fewer disputes over scheme settlement
• Scheme claims with the company are complete and on time
• Schemes translate into real sales in the market

How it works

1. Agree credit termsEach distributor has agreed payment terms suited to its business.
2. Invoice on our own accountEvery supply is billed by Hardik Enterprises directly to the distributor.
3. Track outstanding distributor-wiseReceivables are monitored against each distributor's ledger.
4. Follow up in timePayments are followed up through direct, cordial contact before they fall overdue.
5. Reconcile ledgersAccounts are reconciled with distributors periodically so no difference is left open.

What it ensures

• A healthy cash cycle that funds fresh stock
• Principal companies are paid irrespective of market collections
• Clean, agreed ledgers with every distributor
• Supply is not interrupted by account issues

How it works

1. Compliant billingEvery sale is made on a proper GST invoice.
2. Valid movement documentsConsignments travel with the invoice and e-way bill wherever required.
3. Records and returnsPurchase, sale and stock records are maintained and statutory returns are filed on time.
4. Safe storage and handlingCartons are stacked within safe heights, aisles are kept clear and fragile goods are handled with care.
5. Housekeeping and fire safetyThe godown is kept clean and orderly, with basic fire-safety readiness.

What it ensures

• Goods are not held up for want of documents
• A safe workplace for staff and loaders
• Less damage to stock in storage and handling
• Records that stand up to company and statutory scrutiny